Shipping & Returns
All orders ship monday through friday. processing takes 1-3 days for standard shipments and 1 day for expedited shipments.
need to cancel or make an adjustment? let us know right away, and we'll do our best! email firstname.lastname@example.org. unfortunately we're unable to make any changes once an order is sent to our warehouse, 'cause we're working quickly to get it to your doorstep!
METHODS AND TRANSIT TIMES
USA / 12-20 days
international / 2-3 weeks
*please note that this isn’t an expedited shipping method.
spend $75 or more in the contiguous usa and free standard shipping is all yours!
spend under $75 in the contiguous usa and standard shipping is only $5!
spend $100 or more worldwide and free standard shipping is all yours!
spend under $100 worldwide and standard shipping is only $5!
orders placed after 7am cst on friday will process the following monday
the pickup day does not count as a day in transit-expedited shipments may take one additional business day.
we're not responsible for shipping delays.
customs fees and duties are the customer's responsibility.
ups does not ship on weekends.
ups cannot deliver to po boxes-a valid street address is required!
we don't currently cover the cost of return shipping.
any order discrepancies must be reported within 10 business days.
received a damaged product? gah, we're sorry. click this link within 30 days.
we're not responsible for items delivered to an incorrect address supplied by the sender-so check that info twice!
personalized/monogrammed items are not returnable.
please handle your products with care! damages caused by improper handling aren't our responsibility.